Broadband, TV and phone deals

Superfast and reliable – With the UK’s fastest major broadband provider (that’s us), you can get unlimited downloads and gigabit speeds. Our network is 99.93% reliable, plus we offer free servicing and repairs, to help keep you connected.

Priority from O2 – Enjoy all the exclusive rewards, perks and experiences, at no extra cost, just for being with us.

WiFi Max – The fastest WiFi guarantee of any major provider. Gig1 and Ultimate Volt deals are covered at no extra cost or you can add the service onto any one of our fibre broadband deals.

When choosing the right broadband deal for your household, it’s important to consider a range of factors. These can include:

Cost

This might be one of the most important factors. Your broadband package should be cost-effective and include extras or perks you’ll use. Check out our packages above to see what works best for you.

Speed

Download speeds will affect your overall experience online. Therefore, it’s important to know what broadband speeds are, and what you can get in your area. Learn more about our relative speeds and usage below.

Availability

Before you get your hopes up, be certain you can get the services you want, where you live. Check for availability using our broadband postcode checker.

Type of connection

As mentioned, there are a range of broadband connection types in the UK. Whilst ADSL is still widely available, fibre broadband is quickly becoming the most popular thanks to its generally faster speeds. Virgin Media offers a fibre connection as standard. Be sure to check whether it’s available in your area.

Equipment

You may need equipment installed before you can start using our internet services. At Virgin Media, our team will keep you informed every step of the way. If you do require equipment installation, we will send out an engineer to get you set up.

Contract length

We offer 18 month broadband contracts, unless you choose one of our flexible deals – student broadband for 12 months or 30-days, or Essential broadband on a rolling contract for low-income families.

Support

If something goes wrong, you want to know that your provider is easily contactable. With Virgin Media, our team is on hand to help you with connection problems and any other issues you may face.

Usage limits

If you’re a frequent internet user, you won’t want to be on a restrictive allowance. Virgin Media provides unlimited broadband packages to all users, letting you enjoy being online the way you want to (we do have a fair usage policy).

Bundling options

Combining broadband with landline and TV services means you can get everything you want in one bundle. This is often easier to manage and can be more cost effective than getting everything from separate providers. It is, however, important to consider your usage needs first – then shop accordingly.

When it comes to telly, there’s nothing better than being able to watch what you want, when and where you want. So, when comparing TV deals, consider:

• Your favourite channels and shows
  
• Watching epic blockbusters and live sports on dedicated channels
  
• Catching up and enjoying TV on demand on the box
  
• Recording, rewinding and pausing live telly with the remote
  
• Streaming your TV package on your laptop, tablet or mobile phone
  
• Streaming Netflix, Amazon Prime Video or Disney+ direct to your telly (if you subscribe)
  
• Customising your deal with extra TV boxes, HD or Ultra HD channels…
  
  

You can choose your package in just three steps. Find out how on our TV packages page.

Here are some of the things to consider when you’re comparing landline deals for your home:

• Unlimited inclusive calls
  
• Inclusive minutes to mobiles, international and 08 numbers
  
• Free voicemail and other perks
  
• Call Divert and other landline extras you can add to your package
  
• Monthly line rental included in the price of the phone plan
  
  

Need help comparing our phone deals? See the FAQ on our landline deals page.

Yes. The beauty of a 30-day rolling broadband contract is that you can make it last 12 months or as long as you’d like, giving you far more flexibility than our standard broadband deals that are fixed at 18 months. The other option is a 12 month student broadband deal if you’re enrolled on a course, we’ll need to ask for your university email address when you place your order (30-day student broadband deals are also available).

Yes, our clear how-to guide makes it very easy to switch broadband provider over to Virgin Media.

Also, looking at our products above: you’ll see a breakdown of the costs involved, average download and upload speeds, contract lengths and bundle options included. If there’s no setup fee or another added incentive, this will also be clearly marked against each package.

Of course. You want to look at our Volt bundles that give you an O2 pay monthly sim and your choice of broadband speed, TV channels and landline plan from Virgin Media. One big perk of joining O2 is that it’s the only major network not bringing back EU roaming charges (up to 25GB*). So, if you’re looking for a sim card with double data and superfast 5G (or one you could take on holiday with you), why not compare our broadband packages to find the best deal for you?

*Roam freely in the EU, up to 25GB – 25GB limit where allowance is 25GB or more. Roaming chargeable at £3.50 per GB afterwards. See o2.co.uk/terms.

Yes! Our TV 360 box is packed with telly apps. Here’s what you could stream, direct to your TV:

• BBC iPlayer, YouTube, and other on demand players and services.
  
• Entertainment subscriptions – Choose a TV bundle with Netflix included or sign up for Netflix and other services (Amazon Prime Video) separately, then sign in on the telly app and start streaming.
  
  

Or consider a bundle with Stream from Virgin Media – you can get credit back by adding entertainment subscriptions.

No satellite dish or special skills needed to install Virgin Media. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting for one of our technicians – plug our kit straight in, yourself. It’s usually the fastest way.

Our broadband, TV and phone deals deliver superfast speeds and added extras that’ll make your bundle worthwhile. If you aren’t looking for a three-in-one deal, we have some alternatives for you to consider.

Broadband only

A broadband only deal could be perfect if you’re not looking for a digital TV or landline service. You’ll only have access to, and pay for, an internet connection. We have a great range of superfast broadband speeds for you to choose from.

Broadband and phone packages

Get online and make calls from your landline with a broadband and phone deal. Here, you can combine great broadband speeds with one of our call plans, such as Weekend chatter. This gives you access to unlimited weekend calls to all UK landline (01,02, 03) numbers.

Broadband and TV packages

Looking to couple up your broadband package with digital TV? Virgin Media lets you combine superfast fibre broadband with a range of TV channels, including sports, movies, dramas and documentaries. Pause, rewind and record live TV and get everything you want on-demand. You can also watch it on the go with your mobile or tablet. See broadband and TV deals.